Privacy Policy
Effective Date: September 14, 2025Trin Spa Skin & Wellness respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you interact with us in person, through our website, Shopify store, or other platforms.
Information We Collect
We collect information you voluntarily provide when booking services, purchasing products, or contacting us — as well as information collected automatically when you use our website.
- Personal Information: Name, phone number, email address, billing and shipping address, payment details
- Health & Intake Information: Skin type, allergies, medical history, and preferences relevant to spa treatments
- Transaction Data: Purchase history, service bookings, and order details
- Technical Data: IP address, browser type, device information, and browsing activity on our site
- Communications: Emails, text messages, or other correspondence with us
How We Use Your Information
- Providing spa services, treatments, and product orders
- Processing payments, shipping, and customer support
- Personalizing treatment plans and skincare recommendations
- Sending confirmations, reminders, promotions, and newsletters — you may opt out at any time
- Maintaining records for business, tax, and legal compliance
- Improving our website, services, and customer experience
Sharing Your Information
We do not sell your information. We may share your information only when necessary with service providers such as payment processors, booking systems, shipping carriers, email platforms, or website hosts — and only when required by law or in connection with legitimate business operations.
Data Retention
We retain your personal information only as long as necessary to provide services, fulfill orders, and meet legal or regulatory requirements.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is completely secure and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Request access to the personal data we hold about you
- Request corrections to inaccurate information
- Request deletion of your personal data, subject to legal obligations
- Opt out of marketing communications by clicking unsubscribe or contacting us directly
- Restrict or object to the processing of your personal data
To exercise your rights please contact us using the details below.
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance site functionality, store your preferences, and analyze site traffic. You may disable cookies in your browser settings, though some features of our website may not function properly without them.
Third-Party Links
Our website may contain links to external sites. We are not responsible for the content, security, or privacy practices of any third-party websites.
Children's Privacy
Our services are not directed at children under 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected such information, we will delete it promptly.
International Users
If you are accessing our services from outside the United States, please be aware that your data will be processed and stored in the U.S., where privacy laws may differ from your country.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.